We offer online booking which you can access 24 hours, 7 days a week (valid credit or debit card required to secure your booking). Alternatively, please call us on 0118 304 1822 to book your desired massage or treatment. Please see for details of our cancellation terms and conditions.
We respectfully request that you arrive 10 minutes prior to your scheduled appointment time in order to relax and prepare your mind and body. During this time, we will ask you to complete our medical history questionnaire.
At the time of booking your appointment we will allocate your massage therapist/treatment specialist, whose time is exclusively dedicated to you. If, however, you are late for your appointment then we will endeavour to keep your appointment duration to its original length provided there are no other appointments following yours. If another massage/treatment is booked in then you can either opt to shorten your massage/treatment time or reschedule your appointment for another time.
The experienced therapists offering a wide range of massages. Check our all the options they offer here.
Parking spaces are very close by. We have the Broad Street Mall car park at less than a 5-minute walk as well as pay and display parking available on Cheapside Road.
Always arrive at least 10-15 minutes early so that you can check in, complete the consent form and relax before your treatment.
To get the full benefits of your treatment it is best not to eat beforehand (especially heavy meals). However, if you are very hungry, it’s better to have a small snack so that you aren’t distracted by a growling stomach during your treatment.
Please wear something comfortable. We will provide towels to cover your full body.
The process of the massage itself will differ, depending on the kind of massage you are getting and your preferences or problem areas you want to target. However, you can expect to have a conversation with your massage therapist before your massage, so he or she can help you decide with kind of massage is best suited to your needs and if you could benefit
Once you’re in the room, you will be able to get comfy and cover yourself in privacy.
Talk to your therapist before your massage begins and tell her/him which areas you would like to focus on and any areas to be avoided. During your massage let the therapist know if you feel any discomfort. Don’t be afraid to tell your massage therapist exactly what you want, they are here to make your service the best possible. During your session close your eyes and allow yourself to relax as completely as possible.
Please refer to the BOOKING CANCELLATION policy on the web. You will find all important information.
No. All treatments here are of a non-sexual nature. Any attempts to solicit our therapists will result in appointments being immediately terminated.
No-shows will incur a 100% charge on the booking.
Absolutely. If there is less than 24 hours until your appointment, please contact us if you’d like to transfer the appointment to a family member or friend without cancellation fee.
We accept any card payment, using all major debit and credit card providers and are set up for contactless payments. Cash is also accepted. Please note, we cannot take a deposit payment over the phone.
Of course you can! It doesn’t matter the reason; we’d be happy to accommodate where possible.
Check the Therapist page and book your desired therapist via the link on their profile or via booking page.
Contact us for block appointments and discounted available.
You can reserve an appointment over the phone. You will be sent a link via email to confirm your booking.
100%! If you feel like you’d require anything additional to make your appointment as comfortable as possible, we encourage you to speak with your Therapist.
In general, a few conditions would prevent you from getting a massage. The first trimester of pregnancy is generally considered off-limits for massage, as are active chemotherapy or other intensive medical treatments. If you have a serious medical condition and are unsure if a massage would be safe for you, we recommend you speak with your primary care provider to get approval first.
You cannot receive massage therapy if you:
On your first meeting with the therapist, we will require you to complete a short questionnaire so that we have a full understanding of any health-related matters which may affect the massage treatment provided.
You may undress to your level of comfort. You must keep your underwear on. If you do not want to, we can provide disposable underwear.
The massage therapist will always ensure that you are properly covered.
It’s best to discuss this in person with your therapist, so they can advise based on a number of factors you might consider. We’d usually recommend getting a massage every 2 – 4 weeks as part of a regular personal self-care routine. Weekly/fortnightly sessions are recommended for those experiencing an on-going issue/complaint.
For some people, a massage is an occasional treat, but others use massage as an important part of their self-care plan. If you want to use massage as a stress management tool, many people opt for monthly or bi-weekly massages. For those who are using massage therapy to heal from an injury, more frequently treatments may be recommended.
If you’ve been gifted a gift card simply give us a call to redeem it.
Gift vouchers are available in varying amounts and can be bought online or in store. Payment is to be made upfront and is non-refundable. When you purchase a Gift Voucher it does not have an expiry date.
Yes you can have a Pregnancy Massage, which is specifically designed to ease some of the discomforts of pregnancy. However, the client must:
a) be in the second or third trimester but at no more than 36 weeks.
b) have a low-risk pregnancy;
c) have at least verbal permission from their GP.
Please note, if the therapist does not think it will be safe to carry out the massage they have the right to not do it for the safety of the mum and child.
Yes, but all children under 16 must be accompanied by a parent or guardian, who will need to stay in the treatment room for the duration of the massage/treatment.
Yes, your therapist needs to be fully aware of all your current medical conditions, including pregnancy or suspected pregnancy, because in some cases massage therapy is contraindicated. Please advise us before booking a treatment if you are currently experiencing any of the following: Infectious skin condition or skin condition with itching, oozing, redness, or hives; scalp infection/dandruff; open cut or wound; severe bruising; high temperature or fever; cold or flu virus/cough; hyperacidity; gout; auto-immune disorder; diabetes (Type 1); severe circulatory disorder; heart condition; epilepsy; thrombosis or embolism; recent injury/surgery; recent scar tissue.
Monday – Sunday
10:00am – 8:00pm
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